1. Home
  2. Docs
  3. Syncy – WooCommerce...
  4. Troubleshooting & FAQ

Troubleshooting & FAQ

Common Issues and Fixes 

  • Access Token Not Valid: Ensure that the correct access token is used, and it’s copied without extra spaces. 
  • Webhook Configuration: Confirm that the webhook URL is correctly set in the Square Developer Dashboard. 
  • Payment Failures: Double-check credentials, ensure correct Square environment is used (Sandbox vs. Live). 

Frequently Asked Questions 

  • How do I activate Sandbox Mode? – Sandbox settings are accessible through General Settings ➔ Sandbox Toggle. 

How can we help?