All our products include support, and we utilize an advanced ticketing system to efficiently manage your requests. Each plugin comes with 3 months of free support. For more extensive needs, such as code customizations or integrations with third-party plugins, we offer paid support services. For any requirements beyond minor plugin customizations, we recommend consulting with a developer to ensure the best possible outcome.
How to Receive Free Support
To receive free support, please follow these steps:
- Access the Support Portal: Visit Techspawn Support.
- Submit Required Information: Provide the necessary details including the Product Name, Purchase Code, and your website URL for license verification.
- Describe the Issue: Include a detailed description of the issue you’re facing, along with relevant screenshots or other supporting materials.
- Submit a Support Ticket: Once all information is provided, submit the ticket and await a response. Our team will typically respond within 14-24 hours.