1) Does the plugin work with QuickBooks Desktop?
Ans: No, the plugin is designed exclusively for use with QuickBooks Online (intuit.com).
2) Does this plugin is secure?
Ans: Yes, it is.
3) Does plugin store any transcation informations?
Ans: No, plugin is mediator between your website and Quickbook, It direct send all the
informations to quickbooks hence plugin does not store any transcation informations.
4) Do I need quickbook merchant account?
Ans: Yes, you do required merchant account.
5 ) Can your gateway edit the credit card expiration date without deleting and reading the card?
Ans: No, our gateway does not currently have this feature.
6) Is your gateway compatible with Dokan? Can a Dokan multi-vendor marketplace use it for buyer payments?
Ans: No, currently, it is not compatible with Dokan.
7) Can the Dokan multi-vendor marketplace owner hold onto buyer payments temporarily and then transfer the funds to sellers after deducting commission and taxes within a month or less?
Ans: No, currently, it does not support this functionality.
8) Do sellers need to pay or register in QuickBooks to use this plugin?
Ans: Sellers need to have an Intuit account. The plugin works with QuickBooks Online.
9) Is this plugin developed by QuickBooks itself, and does it have full support from QuickBooks?
Ans: Our plugin is based on WooCommerce and works with QuickBooks Online (intuit.com). It is not developed by QuickBooks but is compatible with their online platform.
10)How to create users and give access in Intuit ?
Ans:Kindly add us as users to your Intuit account. To fix the issue you are facing we need to access your Intuit.
To Add a new user in QBO, kindly follow these steps
1. Select Settings ⚙
2. Select Manage users.
3. Select Add user.
4. Select a user type. Then select Next.
5. Select the access rights for the user. Then select Next.
6. Select the user settings, if applicable. Then select Next.
7. Enter the user’s name and email address. Then select Save.
11 )What percentage does QuickBooks Online charge when using your plugin for payments?
Ans: This information pertains to QuickBooks Online. Please consult QuickBooks Online support for details on their specific charges.
12 )What percentage does QuickBooks Online charge when using your plugin for payments?
Ans: This information pertains to QuickBooks Online. Please consult QuickBooks Online support for details on their specific charges.
13) Do I require SSL certifications?
Ans: Yes, You do have the required SSL, If you face any error regarding SSL certifications then
you must reach out to your hosting company to resolve this.